Insert Images into Emails
  • 06 May 2022
  • 3 Minutes to read
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Insert Images into Emails

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You can insert images to brand your outbound Credit Hound emails, for both automated Collection Path and manual emails.

Read on for the steps on how to insert images into your Credit Hound emails.

Insert Images into Collection Path Emails

By Upload

Using the Upload Image option, you can select an image from your computer to be inserted into your email:

InsertImageCollectionPaths
Inserting Image in a Collection Path Action
  1. Open up the Collection Path you want to edit.
  2. In the Actions collection sequence, click the Edit Email link for the Action you wish to edit. This will open up the Edit Email dialog.
  3. Click the Insert Image button.
  4. Click on the Drop image (or click) area and your computer's file explorer will be launched. 
    1. Alternatively, drag or drop an image from your computer into the area.
  5. Select your image and click on Open (or double click the image).
  6. The image will be inserted into your email where your cursor is placed.
  7. Click Edit to save your changes

By URL

You can also insert an image that is stored on the web, by inputting a URL in the area provided:

InsertImageURLCollectionPathsCollection Path Action - Inserting an Image by URL

  1. Open up the Collection Path you want to edit.
  2. In the Actions collection sequence, click the Edit Email link for the Action you wish to edit. This will open up the Edit Email dialog.
  3. Click on the Insert Image icon button and select the URL tab.
  4. Paste or type in the URL of your image.
  5. Click on the Insert button.
  6. The image will be inserted into your email where your cursor is placed.
  7. Click Edit to save your changes
Multiple Images

You cannot select multiple image files in one go. You must add the images separately.

Insert Images into Manual Emails

By Upload

InsertImageManualEmailInserting Image into a Manual Email

  1. Open up the Customer that you want to email. You can find them from the Customer List
  2. In the Transaction list, tick the transactions that you want to include in the email.
  3. Click the Send Email button. This will open up the email dialog.
  4. Click the Insert Image button.
  5. Click on the Drop image (or click) area and your computer's file explorer will be launched. 
    1. Alternatively, drag or drop an image from your computer into the area.
  6. Select your image and click on Open (or double click the image).
  7. The image will be inserted into your email where your mouse cursor is placed.

By URL

InsertImageURLManualEmail

  1. Open up the Customer that you want to email. You can find them from the Customer List
  2. In the Transaction list, tick the transactions that you want to include in the email.
  3. Click the Send Email button. This will open up the email dialog.
  4. In the Actions collection sequence, click the Edit Email link for the Action you wish to edit. This will open up the Edit Email dialog.
  5. Click on the Insert Image icon button and select the URL tab.
  6. Paste or type in the URL of your image.
  7. Click on the Insert button.
  8. The image will be inserted into your email where your mouse cursor is placed.

Formatting Images in the Email Editor

The email editor offers different formatting options for your images. You can access the image formatting options when you click on an image that you would like to edit.

ImageFormatting

The table below describes each formatting option.

OptionDescription
replace

Replace: Allows you to change an image to a different one. Either insert image method described above (Upload or By URL) can be used


alignleft(2)alignnonealignright(2)

Align: The alignment options are:

  • Align Left: Align image to the left
  • None: Align image to the center
  • Align Right: Align image to the right
imagecaption

Image Captions:  Add any text that appears as a caption at the bottom of the image

remove

Remove: Removes selected image

insertlink(1)

Insert Link:  Add hyperlinks to your images in the article. You can paste the URL of the web address in the box provided

If you want the link to open in a new tab, enable the checkbox next to Open in new tab

Click the Insert button. Once the image is linked, three new options appear in the image formatting tray:

  • Open Link
  • Edit link
  • Unlink
styleStyle: There are three styling options available to choose from, and a combination of styling is possible
  • Rounded: Rounded rectangle
  • Bordered: Add a light grey border
  • Shadow: Drop shadow effect is applied to the outside of the image
alttext

Alternative Text:  Descriptive text that helps screen-reading tools describe images to visually impaired readers. Type in the alternative text for the image in the field provided and click on Update.

changesizeChange Size:  Resize the image by type in the desired Width and Height in pixels (px)


Resize Images

You can also resize images by using your mouse pointer to click and drag the corners of the image.