What custom fields can I use in the Task Title and Details?
  • 06 Jun 2023
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What custom fields can I use in the Task Title and Details?

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Article summary

You can use the following Custom fields when you are creating a task in a Collection Path.

Custom Fields Format
All custom fields start with {{ and end with }}
Custom Field NameDescription
{{customerRef}}The customer reference field, if one exists. E.g. 'CAN001'

{{customerName}}

The name of the customer. E.g. 'Cannon Supplies Ltd'

{{contactName}}

The name of the contact at the customer. E.g. 'John Doe'

Consider the following examples:

  • Chase call for {{customerRef}} - {{customerName}} 
    • Chase call for CAN001 - Cannon Supplies Ltd
  • Follow-up with {{contactName}}
    • Follow-up with John Doe
  • Follow-up with {{customerName}}
    • Follow-up with Cannon Supplies Ltd