How are promised payments marked as paid?
  • 13 Mar 2023
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How are promised payments marked as paid?

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Article Summary

Automatically Marking Promises as Paid

A promised payment is automatically marked as paid when a payment is made against the invoices involved in the promise, and the targeted allocated amount of the invoices involved in the promise are met.

Consider the following scenarios:

Scenario 1:

Transaction ReferenceOutstanding Amount (USD)
INV001$1000.00

Promise 1 is created of $250 against INV001.

When a $250 payment is allocated against the invoice in the accounting system, once the data is synchronised into Credit Hound Cloud, Promise 1 will be automatically marked as paid.

Scenario 2:

Transaction ReferenceOutstanding Amount (USD)
INV002$1000.00
INV003$500.00

Promise 1 is created of $250 including both transactions, INV002 and INV003.

When a $250 payment is allocated against either invoice in the accounting system (e.g. $200 allocated to INV002 and $50 allocated to INV003), once the data is synchronised into Credit Hound Cloud, Promise 1 will be automatically marked as paid.

Scenario 3:

Transaction ReferenceOutstanding Amount (USD)
INV004$1000.00

Promise 1, Promise 2, Promise 3 created of $100 each against INV004.

When a $100 payment is allocated against the invoice in the accounting system, once the data is synchronised into Credit Hound Cloud, all 3 promises will be marked as paid.

Multiple Promises against a Transaction

A promised payment does not take into account any previous promises that were made against a transaction. Promises are considered to be independent of one another.

Manually Marking Promises as Paid

A promised payment can also be manually marked as paid using the ellipsis icon (more options) in the Promises List or Promises Breakdown screens.