--- title: "Connecting to Sage 50 Accounts UK" slug: "connecting-to-sage-50-accounts-uk" updated: 2026-09-11T08:01:34Z published: 2026-09-11T08:01:34Z canonical: "docs.credithoundcloud.com/connecting-to-sage-50-accounts-uk" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.credithoundcloud.com/llms.txt > Use this file to discover all available pages before exploring further. # Connecting to Sage 50cloud Accounts UKI To start using Credit Hound Cloud with Sage 50cloud Accounts UKI, we need to synchronize your customers and transactions with Credit Hound Cloud. To do this, you need to install the **Credit Hound connector agent** on to the server running Sage 50. ## Step-by-step Guide to Connect Sage 50cloud Accounts UKI to Credit Hound Cloud You can follow these step-by-step instructions to help you get up and running: ## Prerequisites Please make sure you have the following ready before you start. Where can I get the information required below?If you're unsure about any of these, please talk to your IT team or your Sage Business Partner. - **A server to install the connector agent on.** The Credit Hound Cloud connector agent must be installed on the server where your Sage 50 Accounts data is held. It only synchronizes data from Sage 50 up to Credit Hound Cloud while that machine is turned on and connected to the internet. - **Administrator rights** on that server, to install and run the connector agent. - **Sage 50 Accounts login details** for a user with access to the company you're connecting. - **Credit Hound Cloud login details for the person who originally signed up to Credit Hound**. Partway through, the connector agent wizard asks you to sign in to Credit Hound Cloud so it can create your company. This should be the account that originally registered for Credit Hound. If your IT team is carrying out the installation, make sure that person is available at this point. Do not install the connector agent on a client PCInstalling on a desktop or laptop causes synchronization to stop whenever that machine is switched off. Installing more than one connector agent for the same Sage 50 company will create duplicate records in Credit Hound. ## Download the Connector Agent - Logon to Credit Hound at [https://my.credithoundcloud.com](https://my.credithoundcloud.com) - If this is your first time setting up Credit Hound, you will be presented with the **Welcome to Credit Hound** screen where you can select your time zone from the drop-down list ![WelcomeTimeZone](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/WelcomeTimeZone.png) - Click the **OK** button - You will be presented with the **Add Company Wizard** screen ![Sage50UK_ACWWelcome](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/Sage50UK_ACWWelcome.PNG) - Click the **Next** button ![Sage50UK_ACWDownload](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/Sage50UK_ACWDownload.PNG) - Click the **Download** button to start downloading the connector agent installer - Once the download has completed move on to **Installing the Connector Agent**. ![InstallerDownloaded_new](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/InstallerDownloaded_new.png)Download completed in Chrome browser ## Installing the Connector Agent The connector agent synchronizes your customers, contracts and transactions from the accounting system installed on your server to Credit Hound in the cloud. **If you haven't already, please check the [Prerequisites](/v1/docs/connecting-to-sage-50-accounts-uk#prerequisites) before you begin.** - Double-click on the **CreditHoundAgent** installer you have downloaded ![](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/UserAccountControl.png) - If the **User Account Control** dialog appears, click **Yes** ![](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/InstallVCRedist.png) - A dialog may appear asking to install Microsoft Visual C++ components. Click **Install** ![](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/AgentWelcome.png) - When the **Welcome** page appears, click **Next >** ![](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/AgentLicenseAgreement.png) - On the License Agreement page, select **I accept the terms in the license agreement** and click **Next >** ![](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/AgentReadyToInstall.png) - On the **Ready to Install the Program** page click **Install** ![](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/AgentInstalling.png) - The connector agent will now be installed on the server. ![](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/AgentInstallCompleted.png) - Once the installation is complete, leave the option **Launch Credit Hound Agent** ticked and click **Finish** - The install wizard will close and the Credit Hound Agent will run. ## New Connector Wizard After installing the software, the Credit Hound connector agent will run and automatically launch the new connector wizard. The next part takes you through the wizard which connects your accounting data to Credit Hound. - The first screen of the wizard asks you to select your Accounting System ![AgentAccSystemSelection4](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/AgentAccSystemSelection4.png) - Select the **Sage 50cloud (UK edition)** option and click **Next** ![Sage50UKVersionSelect_AutoDetect_v34](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/Sage50UKVersionSelect_AutoDetect_v34.png) - The wizard automatically detects the version of Sage 50 Accounts installed on the server, shown as the selected option - Click **Next** - If the detected version is wrong, untick **Auto detect the installed version of Sage 50 Accounts** and select the correct version from the list ![Sage50UKSelectCompany](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/Sage50UKSelectCompany.png) - If you have multiple companies in Sage 50, select the one you want to use with Credit Hound from the drop-down control. In this example, we will use **Stationery & Computer Mart UK** - Click **Next** ![Sage50UKLoginDetails](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/Sage50UKLoginDetails.png) - Enter the Username and Password login details of a Sage 50 Accounts user that has access to the company you are connecting to - Click **Next** ![Sage50UKReadyToLogin](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/Sage50UKReadyToLogin.png) - We now need to log into your Credit Hound account so we can create a company and synchronize your accounting data - Click **Next** **![CHCLoginPageAgent](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/CHCLoginPageAgent.png)** - Enter the **email address** and **password** of the user who signed up to Credit Hound and click **Sign In** ![CHCCompanySetup](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/CHCCompanySetup.png) - If you are linking Sage 50 Accounts to Credit Hound for the first time, select **Create New Credit Hound Company** and click **Next** ![Sage50UK_CompanyDetails](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/Sage50UK_CompanyDetails.png) - This screen shows the company details we will register with Credit Hound. By default they are taken from the company you have previously selected from Sage 50. You can change any details here or fill in missing fields such as your email address, company website and telephone etc. - Click the **Next** button ![](https://cdn.document360.io/57d19fb5-2d12-4c10-afea-5b60eb76d2a8/Images/Documentation/CHCSetUpComplete.png) - Click the **Finish** button Congratulations, the connector agent wizard is complete! The wizard has created a service on the server which will periodically synchronize your accounting data with Credit Hound Cloud. This can only happen while the server is turned on and connected to the internet. The installation is now complete. A browser window should now appear which will take you to your new company in [my.credithoundcloud.com](https://my.credithoundcloud.com). Your Credit Hound Cloud user can sign in there to see the new company once synchronization has finished. It may take some time for your data to synchronize. You will receive an email notification when the first synchronization has completed - see the [How do I know when the first synchronization has completed?](/v1/docs/how-do-i-know-when-the-first-synchronization-has-completed) article for more information.